Communication skills... Building effective
individual and team relationships.
Our approach focuses on delivering strong relationships
and effective team dynamics to facilitate enhanced performance.
We use a number of tools to examine individual and
team relationships including the unique CONSCIOUS
COMMUNICATION ® concept developed by Dr.
Rick Brinkman, a Preceptass Advisory Board member.
CONSCIOUS COMMUNICATION gets results
by teaching people how to separate 'personality' from
'behaviour'. Think of behaviour as the way people are
acting in the moment and personality as just a generalisation
we make based on the behaviour we observe. We may know
someone who is very pushy at work, but don't realise
what a pushover he becomes in a different context or
a different relationship. If a person believes in 'personality'
then she assumes that is the way this person is and
there is no changing him. When we realise that personality
is just a generalisation, and people are simply engaging
in different behaviours based on their needs in the
moment, stress level, and reactions to us, then we open
up the possibility of changing their behaviour.
Think of communication like a phone number - you need
all the digits and you need them in the right order
to get through. There are strategies (phone numbers)
that will work in communication. Conscious Communication®
enables users to master those strategies and turn conflict
into cooperation.
What benefits can individuals expect from
Conscious Communication?
· Communicate in a manner that prevents problem
behaviours from occurring.
· Have the tools to move people out of problem
behaviours if they exhibit them.
· Positively influence the behaviour of the people
you interact with on a daily basis.
· Set an example for good communication.
What are the corporate benefits from Conscious
Communication?
· Increased motivation and morale
· Increased trust and respect
· Increased retention
· Increased productivity
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